Support
How to get help, and what to include so we can resolve issues fast.
Channels
- Email — developers@korvenone.com (median first response: 3 business hours).
- Dashboard — Support widget with attached account context.
- Status — status.korvenone.com for live incidents.
Ticket template
API v1
Environment: live | sandbox
request_id: req_01HT3M9QK7ZS9V0AB
Time (UTC): 2026-04-14T18:22:04Z
Expected: ...
Observed: ...