1. Introduction
Korven One respects your privacy. This Privacy Policy explains how Korven One collects, uses, stores, shares, and protects personal information when you access or use the Services. By using the Services, you acknowledge the practices described here.
2. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Address
- Government-issued identification
- Selfie verification data
Business Information
- Business name
- Business registration information
- Tax information
- Merchant profile information
Financial Information
- Transaction history
- Payment activity
- Wallet activity
- Settlement records
- Payout information
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Mobile device identifiers
- Session activity
Developer Information
- API keys
- Application information
- Integration logs
- Webhook configurations
3. How We Use Information
Korven One may use collected information to:
- Provide Services
- Process payments
- Manage wallets
- Verify identity
- Prevent fraud
- Detect suspicious activity
- Monitor compliance
- Improve products
- Respond to support requests
- Generate analytics
- Enforce legal obligations
4. Legal Basis for Processing
Where applicable, Korven One processes personal information based on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Fraud prevention requirements
5. Identity Verification
To comply with compliance and risk requirements, Korven One may collect:
- Government-issued identification
- Selfie verification
- Address verification documents
- Additional verification documents
Verification data may be processed by Korven One or approved verification providers.
6. Financial Information
Korven One may process financial information necessary to:
- Process transactions
- Manage wallets
- Conduct settlements
- Monitor fraud
- Support remittance services
- Comply with regulatory obligations
8. Information Sharing
Korven One does not sell personal information. Information may be shared with:
Service Providers
- Cloud providers
- Analytics providers
- Customer support providers
Compliance Providers
- Identity verification providers
- AML screening providers
- Fraud monitoring providers
Financial Partners
- Banking partners
- Settlement providers
- Payment processors
Legal Authorities
Where required by law, regulation, court order, or legal process.
9. International Transfers
Information may be processed in jurisdictions outside your country of residence.
Korven One will implement reasonable safeguards when transferring personal information internationally.
10. Data Security
Korven One implements security measures including:
- Encryption in transit
- Encryption at rest
- Multi-factor authentication
- Access controls
- Audit logging
- Security monitoring
No method of transmission or storage is completely secure.
11. Data Retention
Korven One retains information for as long as necessary to:
- Provide Services
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Maintain financial records
Retention periods may vary depending on the type of information.
12. User Rights
Subject to applicable laws, users may have rights to:
- Access personal information
- Correct information
- Delete information
- Restrict processing
- Object to processing
- Receive data portability
Requests may be submitted through Korven One support channels.
13. Marketing Communications
Korven One may send:
- Product updates
- Security alerts
- Service notifications
- Promotional communications
Users may opt out of marketing communications while continuing to receive essential service notices.
14. Children's Privacy
Korven One Services are not intended for individuals under 18 years of age.
Korven One does not knowingly collect information from minors.
15. Fraud Prevention and Monitoring
Korven One may monitor activity to:
- Detect fraud
- Prevent money laundering
- Identify suspicious transactions
- Enforce compliance obligations
Certain automated systems may assist in risk assessments.
16. API and Developer Data
Developers are responsible for:
- Protecting API credentials
- Securing customer information
- Following Korven One security requirements
Korven One may monitor API activity to ensure platform integrity and security.
17. Third-Party Services
Korven One may contain integrations with third-party services.
Korven One is not responsible for the privacy practices of third parties.
Users should review the privacy policies of those services.
18. Changes to This Policy
Korven One may update this Privacy Policy periodically.
Updated versions will be published through the website or Services.
Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
19. Contact Information
Korven One Privacy Team
Email: privacy@korvenone.com
Support: support@korvenone.com
Website: https://korvenone.com
20. Language
The official legal version of this Privacy Policy is the English version.
Translations into Haitian Creole, French, and Spanish are provided for convenience only.
In the event of any inconsistency, the English version shall prevail.
Contact our team at legal@korvenone.com. For security matters, email security@korvenone.com.