Korven One Merchant Agreement

This Merchant Agreement ("Agreement") governs the relationship between Korven One and any merchant, business, organization, institution, or entity that uses Korven One Services.

By registering for a Merchant Account or using Korven One Merchant Services, the Merchant agrees to be bound by this Agreement.

Korven One

Refers to Korven One and its affiliated entities providing payment, wallet, API, settlement, and related services.

Merchant

Any business, organization, institution, professional, or individual authorized to use Korven One Merchant Services.

Services

Includes:

• Payment Processing
• Payment Links
• QR Payments
• Checkout Services
• Merchant Dashboard
• APIs
• Wallet Services
• Settlement Services
• Other Korven One Products

To open a Merchant Account, a Merchant must:

• Be legally authorized to conduct business.
• Provide accurate business information.
• Complete required verification procedures.
• Comply with applicable laws and regulations.

Korven One reserves the right to reject applications at its discretion.

Merchants may be required to provide:

• Business Registration Documents
• Government Identification
• Tax Information
• Ownership Information
• Business Address
• Additional Compliance Documentation

Korven One may perform ongoing verification reviews.

Merchants agree to:

• Provide accurate information.
• Maintain updated business records.
• Deliver purchased products or services.
• Comply with consumer protection requirements.
• Respond to customer disputes in good faith.
• Protect account credentials.

Merchants are responsible for activities conducted through their accounts.

Korven One may provide:

• Online Payments
• Payment Links
• QR Payments
• Checkout Services
• Wallet Payments
• API-Based Payments

Korven One does not guarantee uninterrupted service availability.

Merchants may not use Korven One for:

• Illegal Goods
• Fraudulent Activities
• Money Laundering
• Terrorist Financing
• Sanctions Violations
• Counterfeit Goods
• Human Trafficking
• Unauthorized Financial Services
• Gambling where prohibited
• Other restricted activities

Korven One may update prohibited business categories periodically.

Korven One may monitor merchant activity for:

• Fraud
• Risk Management
• AML Compliance
• Security Concerns
• Platform Integrity

Transactions may be reviewed, delayed, restricted, or rejected where necessary.

Merchants agree to pay applicable fees for Services. Fees may include:

• Payment Processing Fees
• Settlement Fees
• Subscription Fees
• API Usage Fees
• Other Service Fees

Fee schedules may be updated with notice.

Where settlement services are available:

• Settlement timing may vary.
• Additional reviews may be conducted before settlement.
• Korven One may delay settlements for compliance or security reasons.

Settlement availability may depend on jurisdiction and service availability.

Merchants may be responsible for:

• Refunds
• Transaction Reversals
• Chargebacks
• Customer Disputes

Korven One may process reversals where required by law, regulation, platform policy, or security concerns.

Where merchant wallet services are available:

• Merchants are responsible for reviewing balances.
• Transfers may be subject to limits.
• Additional verification may be required.

Wallet services may be restricted based on risk assessments.

Merchants must comply with:

• AML Requirements
• KYC Requirements
• Sanctions Regulations
• Consumer Protection Laws
• Tax Obligations
• Applicable Financial Regulations

Korven One may request information to support compliance reviews.

Korven One retains ownership of:

• Software
• APIs
• Documentation
• Trademarks
• Logos
• Content

Merchants receive a limited license to use Korven One Services.

Merchants must:

• Protect login credentials.
• Enable available security features.
• Report unauthorized access.
• Maintain reasonable security practices.

Korven One may suspend accounts presenting security risks.

Korven One may:

• Restrict transactions.
• Suspend merchant accounts.
• Delay settlements.
• Require additional verification.

Such actions may occur where Korven One identifies:

• Fraud Risk
• Compliance Concerns
• Security Risks
• Violations of this Agreement

Either party may terminate this Agreement. Korven One may terminate immediately where:

• Fraud is suspected.
• Compliance obligations require termination.
• Material violations occur.

Termination does not eliminate existing obligations.

To the fullest extent permitted by law, Korven One shall not be liable for indirect, incidental, consequential, or special damages arising from Merchant use of the Services.

Merchants agree to indemnify and hold Korven One harmless from claims, losses, liabilities, and expenses arising from:

• Merchant conduct
• Merchant products or services
• Violations of law
• Violations of this Agreement

Korven One may conduct reviews and audits of merchant activity to ensure compliance with:

• Platform Policies
• AML Requirements
• Security Requirements
• Applicable Regulations

Merchants agree to cooperate with reasonable requests.

Korven One may:

• Modify Services
• Introduce New Features
• Retire Existing Features
• Update Requirements

Reasonable notice may be provided where appropriate.

This Agreement shall be governed by the laws applicable to the Korven One entity providing the Services and any applicable local regulatory requirements.

Additional jurisdiction-specific terms may apply.

Korven One Merchant Operations

Email: merchants@korvenone.com

Email: compliance@korvenone.com

Support: support@korvenone.com

Website: https://korvenone.com

The official version of this Agreement is the English version. Translations may be provided in:

• Haitian Creole
• French
• Spanish

In case of conflict, the English version shall prevail.